April 3, 2018

Video Series: 8 Tips for Field Staff Adoption - Part 2

Elaine Chang

Video Series: 8 Tips for Field Staff Adoption - Part 2

Introducing Part 2 of our video clip series, 8 Tips for Field Staff Adoption! In this installment, we’ve picked select tips around training, including how to start the conversation and how to motivate your field staff.

These video clips are picked out from our recent webinar with SOIL Haiti, an organization transforming wastes into resources in Haiti with their Ekolakay compost toilet service. SOIL’s Erica Lloyd, Systems Director, and Shannon Smith, Sales and Marketing Advisor, shared how they prepared and trained sanitation field staff to use the TaroWorks app to track their daily activities with Ekolakay customers. In the webinar, SOIL shared some great insights about how they were able to turn field agents who had never used smartphones before into agents who are now owning and suggesting new processes because they are now empowered with information while offline.

Field staff adoption is a big topic when it comes to deploying technology, especially mobile technology like TaroWorks, so we hope this series helps make your trainings successful.

View Part 1 of the series, on Planning, here.

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About the author...

Elaine Chang

Elaine Chang

Director, Market Development and Customer Success

Elaine’s background in marketing research and data analytics has shaped her goal of helping organizations use insights from better data to create positive change in communities. She has a BS in Marketing and Finance from New York University, and an MBA from the University of Michigan. Elaine is based in the San Francisco Bay Area.

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