March 18, 2020

TaroWorks Coronavirus Response

Brent Chism

TaroWorks Coronavirus Response

Dear Colleagues,

Like you, we have been watching the rapidly evolving response to the Coronavirus. We hope that all of our partners are staying safe and healthy, especially those with field agents doing critical work in communities and on the frontlines.

Top Priorities

In light of the rapidly evolving situation, I wanted to share with you TaroWorks’ priorities in how we are approaching the Coronavirus outbreak.

  • Our highest priority is the safety of the vulnerable populations you serve as well as the safety of our clients, partners and team.
  • As best we can given the circumstances, we are committed to continuing our mission to improve the lives of the underserved through technology that improves field service. 
  • As a global organization, we realize that local context is important and that different locales will call for different responses. We will consider those when making any decisions such as travel or in-person meetings.
  • We will remain transparent and open with you about our decisions and status.

Steps Already Taken

We have already taken the following steps in response to the outbreak.

  • Starting March 16, TaroWorks implemented a work-from-home policy for TaroWorks staff in all offices worldwide. This policy will continue through March 31, at which point we will reassess the situation.
  • We have curtailed all travel except for that which is necessary and does not conflict with guidance from local authorities.
  • We have curtailed participation at events or conferences and limited in-person meetings to small gatherings.
  • We have also advised staff to practice good hygiene and, where called for by local authorities, social distancing.

Prepared To Work Remotely

While this situation will cause delays and challenges to business as usual, TaroWorks has the resources to work remotely, so we are committed to do our best to provide support services without interruption and to keep moving our professional services projects forward. Your Customer Success Manager will be in touch if we expect any specific impact for you. 

In the meantime, please don’t hesitate to contact me or your Customer Success Manager (Elaine Chang or Lily Kisenga) if you have any feedback or questions on TaroWorks’ Coronavirus response.

Best Regards,

Brent Chism
CEO

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About the author...

Brent Chism

Brent Chism

CEO

Brent is a market development “triathlete” with expertise in business development, strategic partnerships, and new product development. TaroWorks is Brent’s third technology startup. Prior to TaroWorks, Brent led African and global market development for Kopo Kopo, a Kenya-based mobile merchant payments innovator. Brent has an MBA from the Wharton School and a BA from Stanford University. Brent is based in the San Francisco Bay Area.

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